Practice Management
RBS is a full-service professional radiology practice management company offering specialized services to radiology groups.
Our advanced services are designed to allow radiology clients to maximize income and improve quality of life. RBS custom tailors our service levels to the needs of each client. Our radiology practice management services can be provided separately or as part of a complete program.
RBS client groups take advantage of a whole suite of business and consulting services.
Day-to-Day Operations
Accounting
Scheduling
Billing Oversight
Benefits Management
Legal Insight
Strategic Development
Recruiting and Staffing
RBS-managed practices enjoy a freedom of practice unlike any other private practices. The physicians are happier and more efficient, leaving the business functions to trusted professionals while remaining in complete control of their practice.
Thomas (Tom) Bailey, MBA, CRA, FACHE is the Senior Operations Director with RBS at Cape Radiology Group in Cape Girardeau, MO. Tom is an MBA prepared, experienced healthcare operations administrator serving in progressive leadership positions in Quaternary, Tertiary, Community Hospital and Ambulatory settings. He has experience in Hospital C-Suite leadership centered around acute care operations and strategic planning. Tom has developed expertise in systems improvement, process optimization and workflow efficiency with a strong track record of selecting, and leading engaged improvement teams to accomplish increasingly difficult goals while delivering exceptional service and improving quality.
Shannon Harnack works in the accounting department at Radiology Business Solutions and assists with client management. She holds a Bachelor of Science degree from Eastern Michigan University, possesses over 10 years of management experience and more than 22 years of customer service experience.
Dr. Cooper is a consultant with Radiology Business Solutions. He is a practicing radiologist with extensive body imaging and musculoskeletal MRI experience. He has been involved in developing numerous outpatient imaging centers. Dr. Cooper has an MBA in healthcare administration.
Dr. Schmit has broad experience in both academic and private practice radiology. He has been partner in 3 private practices, built and managed imaging centers, as well as started and operated teleradiology services. Previously, he worked as a quality consultant for Health Help and served as their Medical Director in Utah. He earned a Master’s in Business and Operational Excellence from the Ohio State University in 20
Jeanne Turner is a Practice Coordinator with RBS. She has over 21 years of experience as a Registered Radiologic Technologist and three years additional experience as a Physician Practice Supervisor for an Orthopedic Practice. Jeanne has a BAAS Degree from the University of North Texas and majored in Biology, Anthropology, and Sociology.
Alberina Schiavo is a Practice Coordinator with RBS. She has over 
Pat Levin is a Practice Coordinator with RBS. She has over 20 years of experience as a health care executive, including management for health plans, health care and surgery centers, and medical research. Ms. Levin has an MBA and has worked in for-profit, non-profit, and partnership settings.
Derrick Adair is a Practice Coordinator with RBS. He has over 17 years of experience in the Accounting/Finance Industry with managing and preparing financial statements, business activity reports, financial position forecasts, and annual budgets. Derrick’s keen ability is to influence processes that drive operational excellence. Derrick has a bachelor’s degree in Finance and his MBA in Accounting; with a strong background in financial preparations, analysis, AR/AP and cost control.
Judy Cole is the Operations Director with RBS in its Virginia Beach, Virginia office. Judy Cole is an experienced healthcare operations administrator, MBA/MSN prepared, with progressive clinical and professional positions in Quaternary, Tertiary, and Ambulatory Healthcare settings. She has a proven ability to systematically identify and transform healthcare customer challenges into opportunities that increase operational efficiencies, reduce operating expenses, and ultimately improve patient outcomes. She particularly enjoys identifying the root cause of issues and facilitating meaningful change that gets value-adding results.
After seven plus years working with Radiology Business Solutions as a Vice President of Operations, Chief Operations Officer and Chief Executive Officer, Cliff Crabtree transitioned to the role of Consultant in May 2016. Cliff participates in new client evaluations, strategic planning assessments and advice development for the benefit of RBS clients as needed. He is an accomplished healthcare executive with 30 years’ experience in hospital operations.
Dr. Weiss is a Co-Founder and Senior Consultant for Radiology Business Solutions. He is a practicing board certified diagnostic radiologist with added qualifications in vascular and interventional radiology. Dr. Weiss has gained a reputation with hospital administrators and radiologists alike as an analytical, fair and objective consultant. As an advisor, mediator and mentor, Dr. Weiss helps build trust and communication between physicians and administrators. He excels at helping each party see the other’s position and find common ground to align interests.
Elaine Lafferty is a Practice Coordinator with RBS in its Ohio office. She has five years of experience in health care programming, disease management programming, and work-flow analysis. Elaine has specifically overseen worksite wellness operations, including the organization, planning, marketing, implementation, and evaluation of multiple programs within many companies. While performing biometric assessments, she restructured and refined the assessment process to serve patients better, reduce operating costs, and improve employee efficiency. Mrs. Lafferty has a Master of Science in Kinesiology and Health with a concentration in Health Promotion from Miami University as well as a minor in Statistical Methods. Her interest in numbers, accounting, and statistics have provided many additional opportunities in sales, billing, and product development.
Jammia Shea is a Practice Coordinator with RBS. She has over 20 years of medical billing experience with an emphasis on radiology related monitoring, analytics and data organization. Jammia has held various management positions within a larger diverse radiology practice including roles related to auditing and executive level reporting.
“RBS’ most professional and friendly staff have always been our devoted advocate in providing a tremendous collegial service. The accommodating support has helped us successfully negotiate many internal challenges as well as those with our hospital administration allowing us to thrive and grow for 12+ years!”
Robert is a life-long entrepreneur with a passion for growing businesses while developing sustainable partnerships. Over the last ten plus years, he has worked with the RBS team to elevate professional physician groups through management and consulting, with emphasis on imaging and the practice of radiology. Robert enjoys helping small, medium-sized, and growth trending groups and hospitals discover how to move past stagnation, prior failure, unmotivated or stressed management to build a plan of action and achieve measurable success.
Julie Kaffenberger is a partner and the Chief Financial Officer for Radiology Business Solutions. Julie manages RBS financial and business operations for management clients nationwide in addition to being a critical team member on all RBS consulting projects.
Daniel Corbett is a founder and the Chief of Business Development of Radiology Business Solutions. Dan has 28 years of experience in the field of physician staffing and consulting. He has written – and spoken to a diverse group of audiences – about radiology business issues, recruiting and retention, practice compensation formulas, practice models and other areas pertaining to the business of radiology.
Katie Hawley is an Operations Manager with RBS. She has an MBA in healthcare administration. In addition, she has over 15 years of medical practice experience with a strong background in management and financial analysis. Katie works with radiology and emergency medicine group and hospital clients.
“Prescott Radiologists decided to hire RBS to manage our practice after losing our long time practice manager. RBS provides our practice a wide variety of expertise and experience we could not expect from one practice manager. In addition to providing quality back office business support they provide other services like legal support, billing oversight, strategic planning and recruitment. Overall we are pleased with the services provided by RBS.”
“We have had an on-going relationship with RBS since the inception of our practice. They first came to our hospital as consultants and evolved into organizers for our new group. Once the group was formed, RBS was an invaluable source of knowledge to help with contracts, hospital negotiations, legal services, billing issues, accounting services, and work flow. As the group matured, we were able to scale back services that we could do ourselves, while utilizing their expertise for predicting major trends and changes that they were seeing nationally to keep us ahead of the game. Whenever we called with an issue or question, they responded promptly and honestly. Our group has doubled in size since its inception and the RBS team has been with us every step of the way. It has been a relationship built on mutual respect and succeeds because we share a common goal in this changing environment – the well-being and success of the group. We couldn’t have picked better partners than RBS!”
“RBS has been providing recruiting services to ERA for several years and have helped us hire several quality radiologists. RBS’ screening and presentation process is proactive and thorough so we interview only candidates which are highly qualified and motivated to move. They have been extremely helpful with strategic planning for replacing retiring partners with new additions, and helping to calculate the future hiring needs and recruiting timeline for the group. RBS understands radiology and especially our practice on a personal level so the candidates are well prepared when we interview candidates. They also provide insight, research, and wisdom to read between the lines during reference evaluations. Overall the process and service is highly recommended.”
“RBS has greatly improved the efficiency and timeliness of our recruiting process. We simply tell them what we need, and a little time later, we get information packets on excellent pre-screened candidates that would be excellent fits for our practice. RBS then coordinates the interview logistics with the applicant and our group to help ensure a successful interview experience for all.”
“My “recruiting” experience was very positive with RBS and Prescott Radiology. Because I interviewed in a busy time of year (around Christmas 2016), the group worked hard to accommodate my schedule. The interview process was very smooth with a printed schedule of interview times, locations, and Radiologists. RBS worked hard to make sure I was in the right location at the right time. From the very beginning, I found RBS and group to be transparent, sharing appropriate information (positives and negatives) and answering all my questions. I received many follow up phone calls from the group president, sharing even more info about the group, hospital, practice environment, and community. Over that past 6 months, it has been a pleasure working with the radiologists. My overall experience has been very positive, and I am very happy working in Prescott.”
“I was recruited into my current practice by RBS in 2016. The RBS recruiting process was very thorough and I was provided considerable information about the practice before I interviewed. I was pleased to learn everything they shared with me was true, and I couldn’t be more pleased with my current practice. RBS understands radiology. They know the practices they work with, the radiologists they recruit, and how they can be put together to create a more productive solution for both.”
“RBS was instrumental in helping Altoona Regional Medical Center reorganize our struggling private radiology provider into a strong, high quality, strategically aligned hospital partner. With superb integrated hospital based services ARHS was in a great position to complete our affiliation with UPMC, becoming UPMC Altoona in 2013.”
“RBS was instrumental in the development of our practice. Their ability to objectively assess the situations from all sides allowed them to help create a structure that was built for long term success. RBS had no interest in taking our contract, which provided confidence in their opinions as being truly objective. If you are facing turbulence, a consultation with RBS may prove to be very useful in understanding the big picture and helping craft long term solutions that work for all parties.”
“What makes RBS different is the real fact that they’ve been in the trenches on both sides of the equation. The group is made up of radiologists and former hospital administrators who offer business-minded and partnership-oriented legal expertise. While we didn’t always hear what we wanted to hear from RBS, their ability to see both sides and offer opposing perspectives allowed us all to create a true win-win agreement.”
“RBS was instrumental in developing, organizing and then managing Lexington Radiology from its inception. LRI is a unique practice in which the practice is owned and the physicians employed by the hospital but we operate and practice medicine as if we were a private practice. Our physicians have autonomy where desired and we enjoy a secure and excellent relationship with our hospital and administration.”